The secret of communication - listening and then dare say

Any relationship with others through communication.
This is true in private with your spouse, your children, your friends, but also in the professional field in interviews or meetings.
When we talk about communication, it implies an exchange between two people, as opposed to monologue where the person talking to herself''''without listening to others.
Apart from speech, gaze, gestures, positions are all factors involved in establishing the link.
Everything is fine when both parties have the same opinion, everything seems to have been found in perfect harmony.
But when different points of view, there is a risk of conflict, frustration and stress.
In this case, we often tend to react either by aggression or by avoiding the leakage problem is trying to manipulate the other.
These attitudes suggest both sides of an unpleasant feeling proof that communication has failed;
So how? We suggest you follow these 4 steps:
1-First, you need to think and define clearly what you want to propose to the other. 
This exercise will help you realize your limits and will result if done systematically learn to know yourself.

2-L'échange will then begin a crucial step: that of listening to others. You give him time to speak and argue.
On your side, you will adopt an open attitude in a genuine desire to understand his reasons, you must be sincere in this desire, ask questions ... to show him that you are interested in his thinking.
Already at this stage of the exchange, you will have created a climate of trust.
3-The third step is where you explain your point of view, it should be done taking into account what was said.
At this point, if the arguments of the other you did not change his mind, he will dare say that you think differently, and why.
By daring to say what we think, we respect and we affirm, while respecting each other.
4-The last step is also very important: we will have to manage the reaction of the other side to your argument and maintain your position, you must do so calmly, showing that you understand his position, but you do can not give him what he asks.
Try this attitude in several situations in your life and make sure it becomes a reflex.